Account Manager

Location: Woking, Surrey Salary: £30000 - £35000 per annum + benefit package
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Gautam Raval

Account Manger


Salary: £30,000 to £35,000 + OTE + Benefit package

We are currently looking for an Account Manager to work for a Leading Software Vendor that specialise within Healthcare solutions to the private and public healthcare sectors, based in Woking.

Although the role is primarily office based, regular visits to customers and prospective customer locations throughout the UK and the Republic of Ireland are also required.


  • Competitive salary
  • Commission-based on target earnings scheme
  • 35 hour working week
  • Private healthcare scheme, subject to qualifying employment period and scheme eligibility
  • Stakeholder pension opportunities, subject to scheme qualification criteria
  • 25 days holiday per year

About you:

  • Are you proactive, motivated, confident, articulate and ambitious with a proven track record of software account management and experience of the NHS and/or clinical information systems.?
  • Do you have excellent interpersonal and communication skills and be able to develop close working relationships with stakeholders in different roles and at different levels?

If the above applies to you, apply now!! You do not want to miss out.

Some of the Key Responsibilities of the Account Manager will include:

  • Develop and maintain long term relationships with our customers.
  • Participate in regular face to face meetings with customer to identify their needs and manage good relations.
  • Develop and promote best practice in the use of our software.
  • Promote the use, understanding and uptake of the software and new modules/features.
  • Help develop business cases and case studies for our customers and products.
  • Provide regular feedback to the marketing, sales, product and support teams.
  • Organise and participate customer workshops, user groups and seminars.
  • Assist with the preparation for software installations and updates including carrying out readiness assessments.
  • Co-ordinate customer side activities including arranging periodic account reviews and user training
  • Promote new initiatives, new releases and new features to existing customers.
  • Identify risks and opportunities.
  • Support the sales team by identifying and generating new business sales opportunities from existing customers.
  • Build and maintain a comprehensive understanding of relevant healthcare issues and industry trends.
  • Assist the product team with the preparation of customer documentation (quotations, training plans, etc.).
  • Develop effective account management and communications strategies.
  • Maintain accurate and detailed records of all account management activities and business opportunities.
  • Ensure customer retention and satisfaction KPIs are being met

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here:

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