Credit Controller

Credit Controller

Description

We are recruiting for a Credit Controller to be based in Newcastle, NE12. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

As a Credit Controller your focus will be to mitigate risk and maximise Cash Collection. This position calls for an excellent communicator and someone who can influence a customer to ensure we achieve on time payment whilst ensuring clear customer service skills.

What will you deliver?

• Maintaining contact by phone and e-mail with customers to ensure invoices are paid when they fall due or become overdue.
• Identifying disputes and recording accurately. Supporting the management of disputes through to conclusion.
• Identify unallocated cash daily, locate remittances, or request copies from the customer to ensure cash in allocated in line with customers' requirements.
• Refund credit balances promptly (where no debt is outstanding) or seek written approval from customer to allocate against outstanding debt.
• Contribute to ensuring the dunning process is executed correctly.
• Constant monitoring and understanding of credit ratings. Recommending changes in credit rating as required.
• Lead weekly calls with Business Unit stakeholders to review and manage due and overdue debt, as required.
• Provide regular and insightful credit management reporting.
• Identify & allocate daily receipts and ensure customer accounts are accurately maintained and reconciled.
• Maintain and update Credit Control DTPs as required.

What can we offer you?

• 24 days annual leave increasing to 25 days on completion of 2 years continuous service (+ public holidays)
• Birthday day off
• Flexible working
• Holiday purchase scheme
• 2 days annually for volunteering
• Free parking on site
• Life Cover equivalent to 1 times annual salary
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  

Qualifications

Who are we looking for?

• Previous Credit Control experience
• Excellent numerical and analytical skills
• Good knowledge of Microsoft packages including Word and Excel
• Knowledge of SAP financial systems and High Radius systems (desirable)
• CICM - complete or in progress (desirable)

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.