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Customer Advisor

Location: Horncastle, Lincolnshire Salary: Up to £18500 per annum
Sector: Utilities & Infrastructure Specialism:
Type: Permanent Contact: Paul Napper

Customer Advisor
Salary: £18,500
Lincolnshire

Customer Advisor needed for an exciting opportunity on behalf of my client, a leading utilities and civil engineering company.


Benefits for the Customer Advisor:

My client offers a competitive salary, brilliant benefits and fantastic career progression



Purpose of the Customer Advisor:

The Customer Advisor will work closely and report to the Customer Strategy Manager.



Some of the main duties the Customer Advisor will include:

You will become part of a busy team working closely with our customers to deliver an outstanding service and ensure that there is 100% customer satisfaction provided at all times. You will be answering customer queries and your role will also involve processing insurance issues, proactively contacting customers, analysing data and resolving all manner of quieries to a high standard


What you need to be the successful Customer Advisor:

* Must hold relevant qualifications
* Ables to commit to the concept that Health, Safety & Environment are the number one priority for the organisation and the individual
* Must be very customer focused
* A good negotiator
* Able to work in a fast pace environment
* Experience in a similar role and environment

This really is a fantastic opportunity for a Customer Advisor to progress their career within the Utilities industry.

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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