Customer Service Administrator

Location: East Grinstead, West Sussex Salary: £20000 - £21000 per annum
Sector: Corporate & Professional Services Specialism:
Type: Permanent Contact: Kelly Jempson

Customer Service Administrator, East Grinstead.

This opportunity is for a Global leader within their industry who are continuing to grow. As a Customer Service Administrator, you will act as a liaison between company clients and its sales team and their survey teams to build good working relations and resolve any queries in a timely manner.

Main duties of the Customer Service Administrator will include:

  • To assist the Customer Services Team
  • To maintain and manage data in the Company system
  • To ensure all data entry activities are completed accurately and in a timely manner.
  • To produce management information reports for senior management and clients reflecting service levels on a regular basis.
  • To liaise with suppliers, customers, contractors and sales team to ensure timely booking appointments
  • To resolve or escalate where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed
  • To ensure assessment reports are sent and received in line with company and customer contractual obligations and expectations

What you need to be the successful Customer Service Administrator:

  • Strong communication skills (both written and verbal)
  • Previous administration experience
  • Good administrative and time management skills
  • The ability to manage own workload and act independently if required
  • Strong attention to detail and a high level of accuracy

This is an exciting opportunity for an experience Customer Service Administrator. If you are interest please don't hesitate apply. For more information please contact Kelly.

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