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Customer Service Administrator

Location: Kent, England Salary: £9 - £11 per hour
Sector: Highways & Highways Electricals Type: Contract
Contact: Jeremy Farley Job Published: 11 days ago

Job Title: Customer Service Administrator
Location: Maidstone
Rate: £9 - £11 p/h

Term: Initial 6 Months

Hours: 37 Per Week

Key Skills:

An experienced Customer Service Administrator is required to join my client to support the client teams in delivering effective customer satisfaction & stakeholder liaison.

Working from site, this is a truly fantastic opportunity for the right person. If this sounds like an opportunity for you, please read on!

The Role:

So, what will you be doing as a Customer Service Administrator?

  • Responding to correspondences & enquiries received from customers and stakeholders in a timely and accurate fashion.
  • Monitoring of correspondences &communication trends, feeding back information to colleagues and escalating issues where necessary
  • Representation of the company at events/meetings/conferences
  • Assisting with data collection for performance reporting

What are we looking for in our next Customer Service Administrator?

  • Previous or current Construction OR Highways Experience
  • Strong knowledge of MS Office
  • Strong Customer Service/Call Handling skills
  • Valid UK Driving License
  • Experience in Database Logging Systems
  • Ability to multitask effectively
  • Excellent written & verbal experience

My client is keen to get this position filled ASAP, so if you feel you have the skills, experience and desire to provide exceptional Customer Service expertise, this is the opportunity for you!

If you are interested in joining a well-established, internationally renowned, globally recognised organisation working with experts in their field, hit that apply button now!

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for an interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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