Customer Services Administrator

Customer Services Administrator

This interesting and varied opportunity sits with our Clients and Sales Team. As the Customer Services Administrator you will be working to support our customers leaving them happy and satisfied.

Some of the taks will be:

• To assist the teams with Customer Services
• To maintain and manage data in the Company systems.
• To ensure all data entry activities are completed accurately and in a timely manner.
• To liaise with customers and sales team to ensure timely booking of surveys
• To ensure reports are sent and received in line with company and customer contractual obligations and expectations
• To assist Line Manager with internal team projects
• Undertake any other responsibilities that may become necessary for the proper performance of the role
• To ensure correct procedures are followed in relation to the issuing of Fire Risk Assessments to meet the needs of the company's BAFE certification.

Ideally you will have some of these skills

• Strong communication skills (written and verbal) with both internal and external customers
• Good administrative and time management skills
• Can manage own workload and act independently if required
• Strong attention to details and high level of accuracy
• Maintain an in depth understanding of the following:

Key Competencies
Business

• Understanding the Customer
• Management of Information
• Communicating and influencing skills
• Planning and organisation.

If this opportunity sounds like you then please get in contact for chat about the role. We are looking for someone to start ASAP and are happy to wait for you to work your notice period if needed.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.