Desktop Support Technician

Location: Dorset, England Salary: £16500 - £18000 per annum
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Sam Davies

Desktop Support Technician

Desktop Support Technician needed for a major electrical manufacturing organisation based in Dorset who are looking to employ an experienced Desktop Support Technician with an in-depth knowledge of resolving IT problem reports, and the ability to work independently with little supervision.

The successful Desktop Support Technician will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Salary: £18,000 per annum
* 25 day's holidays
* Pension Plan
* Career Progression
* Child care vouchers
* Cycle scheme
* Life assurance
* + many more select benefits

What the role entails:
Some of the main duties of the Desktop Support Technician will include:

* Being the main focus point for dealing with end user problem reports in the IT helpdesk/ticket system
* Helping to develop the IT helpdesk/ticket system to best support the business
* Maintaining asset databases for IT equipment and software
* Manage new starters from an IT perspective including ensuring that equipment is available/configured and that they undertake an IT induction
* Raising issues to the IT Manager where appropriate
* Performing computer installs/builds

What you need to be the successful Desktop Support Technician:

Qualifications / skills required:

* Several years' experience of Microsoft Windows systems (7,10) in an enterprise environment and the associated technologies (AD, DNS, DHCP)
* Experience of Microsoft Office of various revisions
* Ability to pick up new technologies/software quickly, quick learner
* Understanding of networking and networking technologies
* Experience of Linux and Linux technologies
* Good problem solver
* Experience of software coding/development is beneficial
* Methodical with an eye for detail
* Understanding of IT fault resolution processes, ITIL experience is useful
* Clean full driving license is beneficial

Behaviours Required:

* Good communicator, able to interact with all members of the business
* Polite and able to explain technical issues in an easy to understand manner
* Able to think clearly and remain motivated under pressure
* Able to work independently with little supervision
* Keen to understand a problem and find a solution using resources at hand
* Methodical with an 'eye for detail'

Must be eligible for Security Clearance - British passport holders ONLY!

This really is a fantastic opportunity for a Desktop Support Technician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Similar Jobs

IT Service Desk / Desktop Team Leader

Cambridge, Cambridgeshire £30000 - £37000 per annum + + Benefits

Helpdesk Support

Warminster, Wiltshire £7000 - £9000 per annum + Pro rata (20 hour week)

Application support

Kings Hill, Kent £20000 - £25000 per annum

Senior Technical Support Engineer

Warrington, Cheshire £35000 - £40000 per annum + 10% bonus + benefits

Production Support Analyst

Newcastle upon Tyne, Tyne and Wear £40000 - £60000 per annum