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Fault Desk Administrator / Co-ordinator

Location: Godstone, Surrey Salary: attractive salary & benefits
Sector: Highways & Highways Electricals Specialism:
Type: Permanent Contact: Brogan McPake

Fault Desk Administrator / Co-ordinator
Godstone

Description:

Your role will be to receive and enter faults on to the fault management systems, assigning tasks (faults) to the relevant engineers to attend and repair.

Key Responsibilities:

  • Carry our administration tasks
  • Analyse KPI data and compile results
  • Fault handling - monitor faults and allocate engineers to repair
  • Data entry to the Fault Management Systems
  • Liaise with engineers attending to faults, ensure faults are attended to in a timely manner
  • Provide general support to engineers

Essential Skills & Experience:

  • Proven experience monitoring logs (such as faults) and allocating tasks to field staff / engineers
  • Experienced in using document management systems
  • Excellent communication skills & phone manner
  • Able to multi task and prioritise work load under changing circumstances
  • Works well under pressure
  • PC literate - Microsoft excel, Microsoft Word, email and internet

If you have the background and experience I am looking for, please send me your CV or get in contact.

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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