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Front of House

Location: West End, London Salary: £18000 - £19000 per annum + + Benefits
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Gautam Raval

Front of House
Central London

Salary: £18,000-£19,000
Start date: ASAP

If you are a bright and organized individual then this Front of House, administration support role could be the next best career move for you! The role is customer facing, dealing with enquiries, taking repair orders from the customer and completing requests in a timely and orderly manner whilst ensuring the smooth and efficient running of the reception as well as supporting both the Logistics team and the Account Management team.

As a Front of House you will receive the following benefits:

  • 20 Days Holiday + Bank Holidays
  • Workplace pension
  • Full Training provided

Some of the main duties of the Front of House will include:

  • Providing a high level of customer service on the front of house when dealing directly with customers.
  • Dealing with both internal and external telephone calls and queries in a professional, customer service-oriented manner.
  • Receiving and booking parts onto the Amsys repair management system
  • Allocate parts to the correct repairs for technicians.
  • Managing multiple couriers - delivery and collection processes
  • Assisting the account management team as well as the logistics Team with administrative tasks.


In order to be the successful Front of House and have a chance to gain such an exciting opportunity you will ideally need to have the following:

  • Previous administrative experience.
  • Excellent communication (oral and written)
  • Fluent English, other languages a plus.
  • Professional phone manner and excellent interpersonal skills.
  • Must be a self-starter, able to work in a fast-paced, teamwork environment.
  • Flexibility to work on projects and additional tasks as required.
  • Must demonstrate the ability to juggle multiple tasks and demands.
  • Strong computer literacy.
  • Attention to detail.
  • A fast and keen learner.

This really is a fantastic opportunity for a Front of House to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

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