Inside Sales Specialist

Inside Sales Representative - Life Sciences

Boston, MA | Full-time | Office-based

Are you commercially driven, highly organised and confident engaging with customers?

An innovative international life sciences technology company is expanding its Boston commercial team and is looking for an ambitious Inside Sales Representative. This is an opportunity to join a growing organisation whose technologies support leading research institutions and life sciences companies worldwide. You will play a central role in converting enquiries into opportunities, strengthening customer relationships and accelerating revenue growth.

The Opportunity:
Working closely with Field Sales, Marketing, Operations and Customer Support, you will manage customers and opportunities from the initial enquiry through to quotation, follow-up and order progression. This is far more than a sales administration position. You will be expected to take ownership, create momentum and ensure every potential opportunity is professionally managed.

Your responsibilities will include:

• Proactively engaging with prospective and existing customers by telephone, email and virtual meetings

• Qualifying inbound enquiries and identifying genuine commercial opportunities

• Supporting outbound sales campaigns and customer engagement initiatives

• Preparing, issuing and actively following up customer quotations

• Nurturing prospects and progressing opportunities through the sales pipeline

• Maintaining accurate customer, quotation and opportunity information within the CRM

• Working cross-functionally to deliver a seamless customer experience

• Supporting pipeline reviews, forecasting and commercial reporting

• Capturing customer feedback, market intelligence and competitor activity

• Identifying ways to improve sales processes, conversion rates and CRM effectiveness

What We're Looking For
You will ideally bring:

• 1-3 years' experience in inside sales, business development, sales support, customer service or another customer-facing commercial role

• Experience working within a B2B sales environment

• Confidence communicating with customers by telephone, email and video

• Strong lead qualification, follow-up and pipeline-management skills

• Experience preparing quotations or customer-facing commercial documentation

• Working knowledge of a CRM platform such as Salesforce, HubSpot or Microsoft Dynamics

• Excellent organisation, accuracy and attention to detail

• A proactive, resilient and results-focused approach

• A genuine desire to develop a long-term career in sales

Experience within life sciences, biotechnology, laboratory technology, scientific instrumentation, automation or capital equipment would be advantageous, but it is not essential. Strong commercial potential, curiosity and the ability to learn will be equally valued.

Salary & Benefits

• Base salary of $60,000-$80,000, depending on experience

• Performance-related bonus

• 401(k) retirement plan with company match

• Paid time off

• Comprehensive health benefits

• Investment in professional and personal development

• Additional employee benefits and incentives

Why Consider This Opportunity?

• Join an innovative and internationally established life sciences organisation

• Work within a business supporting cutting-edge research and scientific advancement

• Build commercial experience across an international customer base

• Gain exposure to the complete sales cycle

• Collaborate with experienced sales, marketing and technical colleagues

• Access genuine opportunities for professional development and career progression

Essential Requirements
You must be based in the Boston area and able to work full-time from the company's Boston office.
Applicants must also be authorised to work in the United States without current or future sponsorship.

Ready to Take the Next Step?

If you are commercially ambitious, confident with customers and ready to build your career within an exciting international life sciences business, I want to hear from you.

Send your résumé directly or call 917-672-6898 for a confidential conversation.

Applications are being reviewed immediately - apply now to avoid missing this opportunity.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.