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Junior Infrastructure Support Analyst

Location: Cheltenham, Gloucestershire Salary: Up to £20000 per annum
Sector: IT & Telecoms, Electronics Type: Permanent
Contact: Sian Driscoll Job Published: 25 days ago

Junior Infrastrucure Support Analyst
Cheltenham

Currently looking for a Junior Infrastrucure Support Analyst, required to join a globally established Electronics company based in Cheltenham who specialise in providing high integrity control products for aerospace, military vehicle and soldier applications.

The Junior Infrastrucure Support Analyst will be responsible for managing the support desk and being the first point of call for the escalation of technical support issues. The Junior Infrastrucure Support Analyst will also be responsible for the creation and maintainence of knowledge base, software patching and license management.

You will also have the opportunity to expand your knowledge into areas not traditionally associated with a Junior Infrastructure Support Analyst role. All applicants must be eligable for security clearance.


Key responsibilities of the Junior Infrastrucure Support Analyst include:

  • A Computer Science degree (or equivalent) or 1 year of experience working in a technical environment (IT department or similar).
  • A genuine interest in and an enthusiasm for technology and technical security.
  • An understanding of Windows OS (desktop and server)
  • A basic understanding of Linux or at least an interest in learning/expanding knowledge in this area.
  • An understanding of computer hardware (desktop and server).
  • Some exposure to working with (or an appreciation for the basic concepts of) network technologies. E.g. Firewalls, switches, routers, proxies.
  • A logical approach to troubleshooting, diagnosing and resolving technical problems.
  • Some knowledge of virtualisation & cloud technologies.
  • An organised and reliable manner.
  • A detail-orientated approach.
  • A positive and enthusiastic mindset. A "can do" attitude is a must.
  • A real desire to improve existing knowledge and acquire new skills.

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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