Professional Services Engagement Manager

Professional Services Engagement Manager
Berkshire + Remote Working

Professional Services Engagement Manager needed for a multinational security organisation based in Berkshire. The successful candidate will be comfortable in the dynamic atmosphere of a technical organisation with a rapidly expanding customer base and new products.

As the new Professional Services Engagement Manager, you will desirably have a minimum of 10 years' experience working in professional services. Furthermore, you will be organised, analytical and must be able to adapt to work in a team environment to handle multiple priorities at once.

What the Professional Services Engagement Manager role entails:
Some of the main duties of the Professional Services Engagement Manager will include:

* Manage PS opportunities to deliver services engagements in EMEA region
* Monitor thoroughly opportunities pipeline and take pro-active actions to ensure Delivery team is sized, prepared and skilled to deliver these future projects
* Pro-actively adapt existing offers, or propose new services, to fit business needs and expectations
* Responsible for securing the PS revenue of her/his opportunities, in close collaboration with the Delivery team
* Contribute with CPL Pre-Sales to the initial design of the solution proposed to the customer. Validate final design in order to have it endorsed by PS team for delivery.
* Determines the appropriate services offerings for each opportunity, based on customer budget. Define a good and adapted offer.
* Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables.
* Lead internal project team meetings and meetings with the customer in the pre-sales phase and in handover meeting to delivery team.
* Manage opportunities in Salesforce. Maintain the status accurately before transferring opportunity to Delivery phase.

What experience you need to be the successful Professional Services Engagement Manager:

* Extensive prior related work experience in professional services, ideally IT security.
* Extensive demonstrable relevant experience in professional services, pre-sales or customer support operations
* Experience in working with technical teams (system integration, implementation, solutions delivery) and in projects management.

This really is a fantastic opportunity for a Professional Services Engagement Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!

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