Service Engineer

Location: Cumbria, England Salary: Negotiable
Sector: Client Delivery, Engineering, Defence Specialism:
Type: Permanent Contact: Zak Mendoza

Service Engineer



Service Engineer needed for a globally recognised Defence organisation based in Cumbria who are looking to employ an experienced and well-rounded Service Engineer that takes pride in their work who can confidently approach customers in a positive manner during breakdowns and when providing training course and has the ability to secure relevant site security passes.


  • 25 days holiday + bank holidays
  • 4x your annual salary in life assurance
  • Flexible benefits package (car scheme, retail vouchers, gym discounts, employee share scheme, ability to buy or sell annual leave and more!)
  • Pension Scheme
  • Company bonus scheme

What the role entails:

Some of the main duties of the Service Engineer will include:

  • Pre-delivery inspection and customer acceptance testing of company supplied equipment
  • Successfully completing installation and commissioning of company equipment at customer specific facilities, ensuring work carried out within budget and prescribe timescale
  • Provide continual professional service support to internal and external customers by email, telephone and at location
  • Ensuring customer requests are carried out and rectified within a timely manner, and are done so within service contract response times
  • To recognise and therefore provide quicker rectification of recurring faults, reducing down time and maintaining customer satisfaction
  • Continuous development of product and system knowledge
  • Coordinate and schedule daily activities in accordance with site preventative maintenance schedules and breakdown assistance
  • Frequently required to travel within the UK and occasionally overseas.
  • Ability to conduct site surveys, engineering investigations, prepare reports and devise solutions.

What experience you need to be the successful Service Engineer:

  • Vocational qualification Electrical and Electronic Engineering Technology, or equivalent experience in electrical engineering
  • Preferably experienced in, or have a good working knowledge of radiation safety
  • Confidently approach customers in a positive manner during breakdowns and when providing training courses
  • Ability to secure relevant site security passes.

Behaviours of the Service Engineer Required

  • The ability to work alone as well as part of a team
  • Good communication skills
  • To have a proactive nature, to make things happen
  • The ability to manage a varied workload
  • Good problem-solving skills
  • An understanding of engineering drawings and principles
  • A methodical approach to work
  • Good attention to detail
  • Flexibility, to travel anywhere required to complete assigned tasks
  • To support, promote and demonstrate behaviours consistent with the Company's Continuous Improvement Culture and Nuclear Professionalism at all times
  • An awareness of health and safety best practice/culture

This really is a fantastic opportunity for a Service Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

*Please note that eligibility for UK security clearance up to SC level is required for the Service Engineer position*

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