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Software Business Analyst

Location: Reading, Berkshire Salary: £35000 - £55000 per annum
Sector: Client Delivery, Engineering, Technology, Defence, IT & Telecoms Type: Permanent
Contact: Joe Tomkins Job Published: 27 days ago

Software Business Analyst

Aerospace / IT

Permanent

Reading

My client, a globally recognised aerospace company based in Reading are looking for a Software Business Analyst to join their growing team!

The succesful Software Business Analyst will be customer facing, tasked with gathering and creating business and customer requirements using user stories through discussion, demos and constant collaboration with different business units and the customer.

The team are looking for a confident, proactive and motivated Software Business Analyst whom enjoys working across the organisation to understand stakeholder requirements and whom is able to communicate and prioritise these to the development teams within an Agile ASCRUM environment.

The position is paying £35,000 - £55,000 depending on prior experience. All candidates must be eligible for SC Clearance.

Benefits for Software Business Analyst:

  • Bonus
  • Flexible working
  • Health care
  • Dental care
  • Competitve pension scheme
  • & many more!

Key Accountabilities:

  • Gather and create business and customer requirements using user stories through discussion, demos and constant collaboration with different business units and customer
  • Communicate requirements internally to ensure value driven functionality is created in line with business needs.
  • Take an MVP (minimum viable product) approach for requirements
  • Utilise mock-ups and imagery to support software UX and guide developers
  • Support the implementation of new Customer systems, from requirements to acceptance.
  • Work to understand, estimate and document detailed Customer requirements.
  • Work as the primary point of communication with customers on technical and project issues.
  • Configure the systems to meet customer requirements as detailed in the requirements document.
  • Perform on-site implementation including installation, commissioning, and acceptance testing.
  • Prepare and present training courses and materials to the Customer.
  • Complete all project work within budget and to milestone dates.
  • Work to ensure customer satisfaction by providing a professional service and swift resolution to support requests within agreed service level response times from receipt through to resolution according to the support procedures and specific customer agreements.
  • Build and maintain positive, strong relationships with Customers at all times.
  • Provide regular Customer feedback and progress updates on their issues and questions.
  • Maintain an accurate and up-to-date Customer communication and event log.
  • Ensure appropriate escalation of any issues which may impact the customer relationship.

To apply for this exciting position as a Software Business Analyst, please press 'apply now'.

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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