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1st Line Engineer

Location: Newbury Salary: £20000 - £28000 per annum
Sector: IT & Telecoms Type: Permanent
Contact: Nick Walmisley Job Published: 10 days ago

IT Support Desk Engineer

£20,000 - £28,000

If you are an IT engineer with at least 2 years support experience then this role could be for you. I am recruiting for 1st/2nd line engineer to join a very successful business in their UK head quarters to work closely with customers and in house staff on IT queries.

The role:

  • Providing IT Support to clients and in-house team members
  • Being the first point of contact for any technical queries
  • Working closely with the sales and service team.
  • To provide hardware and software support to the service department and external customers.
  • Assist with PDI (pre delivery inspection) of new instruments.
  • Link into customers PC's via TeamViewer or secure N3 link.

Skills Required

  • SQL
  • Windows 10
  • Microsoft products
  • 2 years' experience in a service desk environment
  • Good customer service

This role is ideal for someone wanting to progress their IT skills in a busy IT support department. The position will also be Monday to Friday working 8:30 - 17:00 which is a good timetable to have. Full training on the in house products and services will also be provided.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

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