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2nd Line Engineer

Location: Crawley Salary: £25000 - £30000 per annum
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Nick Walmisley

IT Support 2nd / 3rd Line

West Sussex

Are you a strong and enthusiastic IT Engineer with knowledge of Microsoft technologies? Do you have experience within an MSP? If this sounds like you then the role I have open would be great for you.

Working with an MSP that has a great client retention rate and wants to continue offering the best service as they grow. This role is a new opening and will be very hands on with each client, where you will gain exposure to multiple technologies.

The role

  • Servers and virtualisation support including desktop, network hardware and working with the cloud.
  • A desirable trait will have experience in running and technically delivering projects such as server migrations and Office 365
  • Providing high levels of customer service to both customers and colleagues.

The ideal candidate will have a good selection of the following:

  • 3+ years' experience working in an MSP environment
  • Windows Server skills, DHCP & DNS
  • Microsoft Exchange (installing & migrating)
  • Hyper V/VMWare
  • Online and Disaster Recovery solutions
  • Infrastructure: setting up VPNs, firewalls and WAPs
  • VoIP
  • Connectivity: broadband, leased lines etc
  • RMM and PSA

This is a great opportunity for someone within the IT Support industry to join an outgoing organization where you will have the chance to develop your technical skills and work within a range of new projects.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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