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Application Support Analyst

Location: Crawley, West Sussex Salary: £25000 - £35000 per annum + + Benefits
Sector: IT & Telecoms Type: Permanent
Contact: Simon Kiely Job Published: 21 days ago

Application Support Analyst
Crawley, West Sussex

Application Support Analyst needed for a leading organisation based in Crawley, West Sussex, who are looking to employ an experienced Applications Support Analyst for the ongoing maintenance and management of all third party applications, with Strong analytical and troubleshooting skills, Working knowledge of SQL and database management

The successful Application Support Analyst will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Salary: £25,000 - £35,000 per annum
* Up to 25 day's holiday per annum
* Pension Scheme
* Life assurance
* Career Progression

Some of the main duties of the Application Support Analyst will include:

* Primarily responsible for the 2nd and 3rd line support of applications
* Responsible for maintenance and support of all third-party national applications, including databases and servers relating to these applications
* Provide daily monitoring and control of all applications
* Complex troubleshooting for business-critical software and working closely in coordination with suppliers to resolve user and application issues
* Working in small teams on a variety of projects, overseeing projects from beginning to end for both applications and databases
* Responsible for producing essential formal documentation
* Responsible for testing and deploying updates to third party software
* Responsible for testing and deploying new third-party software

What you need to be the successful Application Support Analyst:

* Stakeholder relationship management
* Strong analytical and troubleshooting skills
* Excellent communication skills. Being able to communicate and interact with staff at all levels
* Excels working in a high-pressured environment
* Ability to prioritise tasks
* Self-management of workload
* Ability to work well individually and as part of a team
* Working knowledge of SQL and database management
* Knowledge of server maintenance
* Technical mind-set
* Thoroughness and attention to detail
* Beneficial to have experience of packaging software for deployment through Microsoft
* System Centre Configuration Manager (SCCM)
* Beneficial to have experience with IIS, Powershell and Microsoft operating systems
* Beneficial to have knowledge on Remote Desktop Services and Application Virtualisation

This really is a fantastic opportunity for a Application Support Analyst to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

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