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Clinical solutions Account Director

Location: London Salary: £80000 - £120000 per annum + bonus and benefits
Sector: Life Sciences Type: Permanent
Contact: Sam Francis Job Published: 13 days ago

Clinical Solutions Account Director


£80,000-£120,000 + bonus and benefits

Job Summary:

  • We are seeking a Clinical Solutions Account Director to join the new International Clinical Solutions team
  • You will bring a special combination of strategic and hands-on client relationship and experience management, with passion and dedication to both the customer experience and that of patients within client clinical trials.
  • The ideal candidate would have the combined skill set above, honed, and demonstrated within a clinical trial and/or clinical solutions provider environment, supporting the Pharmaceutical, CRO & Healthcare industry.

Required Skills & Experience:

  • A minimum of 8 years of client facing experience in a professional environment within a clinical trial and/or clinical solutions provider environment such as a CRO or patient recruitment agency or similar
  • Knowledgeable about the specific nuances of clinical trials, compliance awareness, global nuances, and passion for extending value to patients through our delivery models and quality of our services
  • Bachelor's degree in a Scientific subject or equivalent experience is required.
  • Excellent business and communication skills
  • Demonstrable client relationship and management experience
  • Presentation and writing skills; including formulation of formal solution responses and presenting to clients
  • Able to communicate critical information to management and the client
  • Able to identify challenges/issues and develop solutions to client needs and problems
  • Must be highly organised, mindful of deadlines and budgets, able to multi-task and work under limited supervision.
  • Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.
  • Have a professional presence, perform with a sense of urgency and with a profound client service orientation.
  • Innovative thinker with a passion for customer experience
  • Flexibility to work within a fast-changing and evolving environment, and ability to cope with both a degree of ambiguity as well as a large variability of projects and client needs.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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