| Location: London | Salary: INSIDE IR35 |
| Sector: Engineering | Specialism: |
| Type: Contract | Contact: Jack Pleon |
Job Title: Customer Service Admin
Location: Stratford
Rate: £15 p/h - We are booking interviews this week! Please call or email for a slot
The Role:
So, what will you be doing as a Customer Service Admin?
- Admin work- Setting up RSA new accounts. Contact resident to sign up for new account for the business to be able to bill customers.
- COT - process move out and generate final invoice if required.
- Allocate unassigned payments- investigate and trace.
- Letter download/ sort and upload to printer
- Meter data entry for manual meter entry, be prepared.
- Meter engineer report, reactive jobs- call customers to arrange appoint for meter investigation
- Liaising with engineers and head office to coordinate work orders
- Managing schedules and bookings for engineers
- Answering customer enqueriers on phone and email
- Sending out "termination "letter to empty properties not being billed under void .
- Running monthly report to the business regarding finace and consumptions
What are we looking for in our next Customer Service Admin?
The role will require a high standard of Customer Services and Administrative excellence, along with robust working practices needed to meet the challenges of this demanding environment. Good timekeeping.
Ideally with some technical/financial background would be of benefit, the successful candidates will also have MS Office skills and a 'can-do' approach to a variety of co-ordination and administrative functions
Competencies: Collaborating, Communicating, Contributing, Delivering
My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Customer Service Admin, this is the opportunity for you!
So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Customer Service Admin, hit that apply button now!
***PLEASE NOTE***
Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
