|Location: Bracknell, Bracknell Forest, England||Salary: £27000 - £32000 per annum|
|Sector: IT & Telecoms, Client Delivery||Type: Permanent|
|Contact: Matt Scott||Job Published: 18 days ago|
Dutch / French Speaking IT Support / Service Desk
I am recruiting for a Dutch / French Speaking IT Support / Service Desk Engineer to be based onsite at my clients office in Bracknell.
This role is supporting my clients Dutch / French speaking customers across IT related issues.
The successful Dutch / French Speaking IT Support / Service Desk will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:
- Salary: £27,000 - £32,000 per annum
- 22 day's holidays
- Pension Plan
- Career Progression
- Discount on products
- Health Care Plan
Some of the main duties of the Dutch / French Speaking IT Support / Service Desk will include:
- Providing technical support, responding to incident and service requests from customers by telephone, email and monitoring system alerts.
- Take ownership of technical issues and see Incidents through to successful resolution
- Excellent troubleshooting and fault-finding skills
- Good customer service skills
- Good telephone manner, typing and grammar
- Communicate with customers as required - keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Perform vendor and management escalation of customer issues in a timely and appropriate fashion
- Good knowledge of supporting MS Office applications
- Ability to work independently, flexibly and with initiative.
In order to be the successful Dutch / French Speaking IT Support / Service Desk and have a chance to gain such an exciting opportunity you will ideally need to have the following skills:
- Dutch / French / English Speaking
- Experience supporting MS Windows
- Experience supporting MS Office
- MS Windows Server - Active Directory
- MS Exchange
- Group Policy
- Supporting MS Office 365
- LAN / WAN
- Backup Software
Services advertised by Gold Group are those of an Agency and/or an Employment Business.