| Location: Berkshire | Salary: + Benefits |
| Sector: IT & Telecoms | Type: Permanent |
| Contact: Gautam Raval | Job Published: 8 days ago |
Dutch Speaking IT Support / Service Desk
THIS ROLE IS 3 DAYS ON SITE IN THE BERKSHIRE AREA, ADHERING TO C19 SOCIAL DISTANCING AND 2 DAYS WORKING FROM HOME.
I am recruiting for a Dutch Speaking IT Support / Service Desk -who can speak fluent Dutch and English for my international client in the Berkshire area.
This role is supporting my clients Dutch speaking customers across IT related issues.
As a Dutch Spekaing IT Support / Service Desk you will recieve the following benefits:
- Salary: £30,000k per annum
- 22 day's holidays
- Pension Plan
- Career Progression
- Discount on products
- Health Care Plan
Some of the main duties of the Dutch IT Support / Service Desk will include:
- Providing technical support, responding to incident and service requests from customers by telephone, email and monitoring system alerts.
- Take ownership of technical issues and see Incidents through to successful resolution
- Excellent troubleshooting and fault-finding skills
- Good customer service skills
- Good telephone manner, typing and grammar
- Communicate with customers as required - keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Perform vendor and management escalation of customer issues in a timely and appropriate fashion
- Good knowledge of supporting MS Office applications
- Ability to work independently, flexibly and with initiative.
In order to be the successful Dutch Speaking IT Support / Service Desk and have a chance to gain such an exciting opportunity you will ideally need to have the following skills:
Dutch French / English Speaking
Experience supporting MS Windows
Experience supporting MS Office
MS Windows Server - Active Directory
MS Exchange
Group Policy
Supporting MS Office 365
LAN / WAN
Backup Software
Anti-Virus/Firewalls
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