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Field Service Engineer

Location: Oxfordshire Salary: £30000.00 - £35000.00 per annum + + Benefits
Sector: Engineering Type: Permanent
Contact: Adrienne Kettlewell Job Published: 24 days ago


Field Service Engineer

  • Site locations - Oxford, Cambridge, Birmingham
  • Start - January/ February 2022
  • Salary - £30k - £35kpa


Responsibilities:

  • Consistently and accurately perform technical service activities to the product group to which you are assigned and are supplied by the company
  • Keeping essential car stock in balance
  • Keep the knowledge of the company products up to date with training tools provided
  • Maintain direct communication with customer for the duration of job
  • Be flexible for overnight stays, sometimes at short notice
  • Report to the Field Service Manager


Tasks:

  • Perform maintenance and repairs on customer site and in house
  • Perform installation of the company products at customer sites
  • Maintain essential car stock
  • Completing service reports and checklists accurately
  • Keeping the Service desk informed of job completion and or any further work to be done or any issues
  • Upselling the company services and products


Education, Skills and Competencies
Education, training, professional experience:
Technical background and education

  • At least 3 years' experience as a customer support/field engineer
  • Good electrical and mechanical skills
  • Knowledge of repair and maintenance of equipment such as freezers, centrifuges, incubators and their laboratory equipment
  • Minimum of OND in electronics, mechanical and/or electrical engineering
  • F-Gas & Hydrocarbon certification
  • Professional competence, special knowledge (e.g. languages, IT)
  • Valid UK driving license
  • Confident with Microsoft office & Apple applications

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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