Field Service Engineer

Field Service Engineer

• Site locations - Oxford, Cambridge, Birmingham
• Start - January/ February 2022
• Salary - £30k - £35kpa

Responsibilities:

• Consistently and accurately perform technical service activities to the product group to which you are assigned and are supplied by the company
• Keeping essential car stock in balance
• Keep the knowledge of the company products up to date with training tools provided
• Maintain direct communication with customer for the duration of job
• Be flexible for overnight stays, sometimes at short notice
• Report to the Field Service Manager

Tasks:

• Perform maintenance and repairs on customer site and in house
• Perform installation of the company products at customer sites
• Maintain essential car stock
• Completing service reports and checklists accurately
• Keeping the Service desk informed of job completion and or any further work to be done or any issues
• Upselling the company services and products

Education, Skills and Competencies
Education, training, professional experience:
Technical background and education

• At least 3 years' experience as a customer support/field engineer
• Good electrical and mechanical skills
• Knowledge of repair and maintenance of equipment such as freezers, centrifuges, incubators and their laboratory equipment
• Minimum of OND in electronics, mechanical and/or electrical engineering
• F-Gas & Hydrocarbon certification
• Professional competence, special knowledge (e.g. languages, IT)
• Valid UK driving license
• Confident with Microsoft office & Apple applications

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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