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Field Service Engineer (F- gas)

Location: Oxfordshire Salary: + Benefits
Sector: Engineering Type: Permanent
Contact: Adrienne Kettlewell Job Published: 28 days ago

Field Service Engineer -F-Gas & Hydrocarbon certification

  • Site locations - Oxford, Cambridge, Birmingham (HQ)
  • Start - January/ February 2022
  • Salary - £30k pa

Responsibilities:

  • Consistently and accurately perform technical service activities to the product group to which you are assigned and are supplied by the company
  • Keeping essential car stock in balance
  • Keep the knowledge of the company products up to date with training tools provided
  • Maintain direct communication with customer for the duration of job
  • Be flexible for overnight stays, sometimes at short notice
  • Report to the Field Service Manager

Tasks:

  • Perform maintenance and repairs on customer site and in house
  • Perform installation of the company products at customer sites
  • Maintain essential car stock
  • Completing service reports and checklists accurately
  • Keeping the Service desk informed of job completion and or any further work to be done or any issues
  • Upselling the company services and products

Education, Skills and Competencies

Education, training, professional experience:

  • Technical background and education
  • At least 3 years' experience as a customer support/field engineer
  • Good electrical and mechanical skills
  • Knowledge of repair and maintenance of equipment such as freezers, centrifuges, incubators and other laboratory equipment
  • Minimum of OND in electronics, mechanical and/or electrical engineering
  • F-Gas & Hydrocarbon certification

Professional competence, special knowledge (e.g. languages, IT)

  • Valid UK driving license
  • Confident with Microsoft office & Apple applications

The Company Competencies

  • Customer Focus: Building strong customer relationships and delivering customer-entric solutions
  • Decision Quality: Making good timely decisions that keep the organization moving forward
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Drives Results: Consistently achieving results, even under tough circumstances
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
  • Instils Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Ensures Accountability: Holding self and others accountable to meet commitments
  • Cultivates Innovation: Creating new and better ways for the organization to be successful

Are you looking to join an Industry leading business in the Medical equipment sector?

Send me your CV - or give me a call on 01342 330 552

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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