Field Service Engineer (F- gas)

Field Service Engineer -F-Gas & Hydrocarbon certification

• Site locations - Oxford, Cambridge, Birmingham (HQ)
• Start - January/ February 2022
• Salary - £30k pa

Responsibilities:

• Consistently and accurately perform technical service activities to the product group to which you are assigned and are supplied by the company
• Keeping essential car stock in balance
• Keep the knowledge of the company products up to date with training tools provided
• Maintain direct communication with customer for the duration of job
• Be flexible for overnight stays, sometimes at short notice
• Report to the Field Service Manager

Tasks:

• Perform maintenance and repairs on customer site and in house
• Perform installation of the company products at customer sites
• Maintain essential car stock
• Completing service reports and checklists accurately
• Keeping the Service desk informed of job completion and or any further work to be done or any issues
• Upselling the company services and products

Education, Skills and Competencies

Education, training, professional experience:

• Technical background and education
• At least 3 years' experience as a customer support/field engineer
• Good electrical and mechanical skills
• Knowledge of repair and maintenance of equipment such as freezers, centrifuges, incubators and other laboratory equipment
• Minimum of OND in electronics, mechanical and/or electrical engineering
• F-Gas & Hydrocarbon certification

Professional competence, special knowledge (e.g. languages, IT)

• Valid UK driving license
• Confident with Microsoft office & Apple applications

The Company Competencies

• Customer Focus: Building strong customer relationships and delivering customer-entric solutions
• Decision Quality: Making good timely decisions that keep the organization moving forward
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Drives Results: Consistently achieving results, even under tough circumstances
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
• Instils Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Ensures Accountability: Holding self and others accountable to meet commitments
• Cultivates Innovation: Creating new and better ways for the organization to be successful

Are you looking to join an Industry leading business in the Medical equipment sector?

Send me your CV - or give me a call on 01342 330 552

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