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Global Order Fulfilment Specialist

Location: Crawley Salary: £40000 - £45000 per annum
Sector: Medical Devices Type: Permanent
Contact: Matt Henocq Job Published: 17 days ago

Order Fulfilment Specialist

Permanent role - £45k basic

Opportunity for contract to start immediately - £400/day


  • Support the order fulfillment activities within the Linac Order Fulfillment Operations function from the order intake through OF Pipeline from Sales to Clinical GO-Live.
  • The role requires the individual to acquire, translate and risk assess all order fulfilment data into a consolidated view that allows the business to make high quality decisions which deliver on our customer commitment whilst optimizing resources and remaining risk


  • Support the order fulfilment process using bullet points, identify the detailed aspects and specific responsibilities of the role.
  • Work cross functionally with Regional Order fulfilment Teams, Logistics & Manufacturing teams.
  • Work closely with Logistics and the regions for releasing orders to the factory
  • Responsible for timely, accurate and complete record keeping
  • Ensure all processes and documentation are in accordance with the customers and compliance requirements
  • Support regular demand reviews with the regions to ensure (within the S&OP cycles) the information flow between regions and Supply Chain/Manufacturing function
  • Responsible for proactively communicating project statuses with the regions
  • Proactively research open opportunities to build detailed understanding of project timelines, site readiness and commercial terms.
  • In collaboration with regional order fulfilment and commercial logistics actively manage each project through each order fulfilment tollgate ensuring all criteria are met and documented.
  • In event of criteria not being fulfilled actively manage the escalation to achieve the desired result.
  • Ensure the required evidence is archived to support decisions taken within the process.

Relevant knowledge and skills:

  • Excellent communication skills and commercial awareness
  • Excellent analytical skills and ways of working, with ability to turn raw data into business information on which business decisions can be taken
  • Proficient in use of IT and using analytics programs as well as MS Office. Advanced XL user
  • Ability to prioritize effectively
  • Attention to detail
  • Taking initiative
  • Sense of urgency
  • Applies a structured and systematic approach to problem solving.
  • Responds positively to change, has the ability to multitask and can adapt quickly to changing priorities.
  • Team player takes a flexible approach to own role within the team and works effectively with a variety of different groups, employees and managers.
  • Produces consistent and accurate work, pays attention to detail.


  • Previous Order Fulfillment experience
  • Background in finance & finance controlling/reporting
  • Industrial work experience, with focus on capital goods in an advanced industrial environment with high demands on quality and project management
  • Proven ability to problem solves and take initiative to drive results
  • Bachelor's Degree or equivalent experience
  • M3 or other ERP systems experience

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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