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Human Factors Usability Specialist

Location: Crawley Salary: Benefits
Sector: Human Factors Type: Permanent
Contact: Ian Cowx Job Published: 13 days ago

Usability Engineer
Gatwick area.

As a Usability Engineer you will have the opportunity to play a key role in the design, development, user testing, and launch of new products with a major medical device company.
You will be key within the Human Factors & Usability Engineering activities for both software and hardware development programs. You will work with Senior Management in identifying usability-related organizational needs and establishing the internal capabilities and external relationships needed to ensure we deliver products that are safe & effective, easy to use and resilient to user error.


  • Human Factors / Usability engineering and/or product design, development, or testing; experience with medical devices (or human factors in healthcare) is desirable (not essential).

Masters degree in human factors, psychology, human factors engineering, HCI, industrial engineering or related discipline.

Role / Responsibilities

  • Apply Human Factors expertise to support new product development
  • Complete usability engineering activities and deliverables:
    • Collaborate in research to identify intended users and use environments
    • Use task analysis methods to identify potential use-related hazards
    • Determine product use cases and identify critical user tasks
    • Collaborate with others to document use specifications and error analyses.
    • Create and maintain usability risk analyses
    • Create and maintain usability engineering files.
    • Design and execute usability (human factors) studies at various stages of product development from early prototypes through formal FDA-mandated validation.
  • Communicate findings and make clear, relevant recommendations to internal and external stakeholders at all organizational levels
  • Keep abreast of regulations and best practices for safety critical human factors and medical devices in particular (e.g. IEC 62366, AAMI HE75).
  • Collaborate closely with design teams to influence product definition, design and execution.
  • Ability to listen empathically to users, filter out the noise and generate new insights and explanations for any sources of difficulty
  • Ability to utilize critical thinking to analyze problems which require creative solutions
  • Ability to connect effectively in person and remotely through verbal and written presentations
  • Availability to travel domestically and internationally.

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