Location: East Grinstead | Salary: £27000 - £29000 per annum + Pension, Holiday, Flexi Working |
Sector: Corporate & Professional Services | Specialism: |
Type: Permanent | Contact: Simon Douthwaite |
Team Coordination and Administration
Flexi Working - 3 days in the office 2 from home
Location East Grinstead, West Sussex
Salary £27,000 to £29,000
If you are an excellent administrator and love coordinating people work then this could be your next job. Working for a successful insurance company you will act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.
Responsibilities:
- Assist the Property and Insurance Sales Team
- Maintain and manage data in the Company Optimize system
- Ensure all data entry activities are completed accurately and in a timely manner.
- Liaise with surveyors, customers and sales team to ensure timely booking of surveys
- Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
- Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
- Assist Line Manager with internal team projects
- Undertake any other responsibilities that may become necessary for the proper performance of the role
Requirements:
- Strong communication skills (written and verbal) with both internal and external customers
- Some knowledge of the insurance industry
- Good administrative and time management skills
- Customer Services
- Can manage own workload and act independently if required
- Strong attention to detail and high level of accuracy
- Maintain an in depth understanding of the following:
- The Cardinus Insurance and Property Risk Business
- The client management system Optimize
- Good knowledge of Microsoft applications especially Outlook, Word and Excel
This is a great opportunity for a skilled administrator or an experienced Coordinator! Please get in contact
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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