| Location: Eastbourne | Salary: £28000.00 - £30000.00 per annum + + Benefits |
| Sector: IT & Telecoms | Specialism: |
| Type: Permanent | Contact: Simon Kiely |
IT Support Analyst
Eastbourne, East Sussex
Hybrid working
IT Support Analyst - 2nd & 3rd line, needed for a leading organisation based in Eastbourne, who are looking to employ an experienced IT Support Analyst to be responsible for the day to day IT operational Service with a good knowledge of 2nd & 3rd line IT support, Azure, O365, ITIL and data & cyber security.
The salary & benefits the IT Support Analyst can expect:
* Salary: up to c£30,000 per annum
* 25 day's holiday
* Pension Plan
* Hybrid working
Some of the main duties of the IT Support Analyst will include:
* IT service provision on a day to day basis
* To be responsible for day to day operational IT service provision including user provisioning and operational support
* Managing the relationship with the 3rd party service provider
* Ensure data and cyber security maintained and compliant (Cyber Essentials, ISO27001)
In order to be the successful IT Support Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following:
* Experience of providing 2nd & 3rd Line IT Support
* Working with a 3rd party service provider
* Microsoft stack - Azure, Office 365
* ITIL
* A customer-focused approach to service delivery
* Good communications skills, written and verbal
This really is a fantastic opportunity for a IT Support Analyst to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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