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IT Support Technician

Location: Milton Keynes, Buckinghamshire Salary: Negotiable
Sector: IT & Telecoms Type: Permanent
Contact: Kieron Davis Job Published: 12 days ago

IT Support Technician
Milton Keynes

IT Support Technician needed for a power solution organisation based in Milton Keynes who are looking to employ an experienced IT Support Technician with an in-depth knowledge of 1st Line IT Support utilising skills in Microsoft Programs, hardware and software.
The successful IT Support Technician will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Staff Bonus Scheme
* 23 days holidays (increase to 26 after a period of time)
* Competitive Pension Scheme
* Life Insurance
* Income Protection Cover
* Daily food subsidy
* Employees can earn an extra 2 days per annum for having no sick days
* Hours of Work - 8.30am to 4.30pm with 1/2 hour for lunch

What the role entails:

Some of the main duties of the IT Support Technician will include:

* The logging and processing of calls inbound using the internal helpdesk system for 1st line IT support
* Remotely supporting users from multiple locations
* Installations of a computer's hardware, software, systems and networks
* Patch management, updating security and maintenance upgrades
* Control of user accounts and telephone systems
* Conversing with users to determine support issues
* Fault finding and solving of computer hardware and software
* Management of inhouse stocks of equipment
* Providing support to senior members of staff
* Providing IT training to users for enhancement of their systems and applications use

What you need to be the successful IT Support Technician:

In order to be the successful IT Support Technician and have a chance to gain such an exciting opportunity you will ideally need to have the following:

* Knowledge of both hardware and software
* Microsoft Office 365 experience
* In depth use of Microsoft Windows 7/10 and Office 2010/16
* Administration using Active Directory
* Microsoft windows server management
* File & Print Management on Windows
* Up to date knowledge of IT software trends

Overall this really is a fantastic opportunity for an IT Support Technician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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