Logistics Team Lead

Order Entry & Logistics Team Lead
Location: Commutable distance to 69115 Heidelberg, Germany
Package: Excellent salary and benefits

My client is looking for an experienced and highly organised Order Entry & Logistics Team Lead to oversee and manage sales order entry, customs, and logistics operations. This role is ideal for a proactive professional with strong leadership skills, a solid operations background, and the ability to coordinate complex shipping and distribution processes.

Key Responsibilities:

• Lead, coordinate, and execute the distribution of products to meet customer delivery targets.
• Develop and mentor the Order Entry & Logistics team, ensuring continuity and efficiency.
• Establish and maintain short- and long-term shipping forecasts in collaboration with Sales, Marketing, and Warehouse teams.
• Implement and maintain documented procedures for Sales Order entry and related processes.
• Resolve issues between shipping and sales teams to ensure timely product delivery.
• Collaborate with Finance regarding order transactions, payment collection, and general ledger impact.
• Organise shipment schedules and manage inventory allocations to align with customer requested ship dates.
• Oversee the processing of all customer orders, ensuring accuracy, compliance, and timely documentation.
• Manage reclamations, perform root cause analyses, and implement corrective actions.
• Ensure accurate assignment of serialised assets and manage extended warranties, service, and maintenance plans.
• Maintain compliance with domestic and international shipping regulations (ATR/IATA).
• Supervise shipping operations, packing procedures, and the maintenance of shipping equipment.
• Track and report key performance indicators for logistics operations.
• Coordinate ERP system migration from Microsoft Dynamics to Oracle NetSuite, including planning, training, and process integration.

Professional Qualifications:

• Completed general education; office administration training is preferred.
• Minimum of 5 years' experience in supply chain, logistics, or operations with direct responsibilities for unit results.
• 4-5 years' experience in an office environment with focus on sales order management.
• Proficient with standard computer applications; ERP, MRP, Quality Control, and Finance systems knowledge is an advantage.
• Strong analytical skills, including cost-benefit analysis, risk management, and operations planning.
• Excellent verbal and written communication skills in German and English.
• Independent, dependable, and able to work effectively in a team environment.
• Strong business understanding, technical aptitude, and sound mathematical skills.

What's on Offer:

• Competitive and attractive salary package
• Comprehensive benefits
• Opportunity to lead and develop a high-performing logistics team
• Hands-on involvement in ERP transformation and process optimization
• Collaborative and dynamic work environment within commutable distance of Heidelberg

This is a unique opportunity for a logistics and operations professional to take a leadership role, make an immediate impact, and grow within a thriving organisation.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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