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Mobile Phone Repair Technician - Lakeside

Location: Essex, Essex, Massachusetts Salary: £27000 - £32000 per annum + + Benefits
Sector: IT & Telecoms Type: Permanent
Contact: Gautam Raval Job Published: 10 days ago

Mobile Phone Repair Technician - Lakeside Shopping Centre, Grays

I am recruiting on behalf of a successful mobile and gadgets repair specialist who are opening a new store in Lakeside Shopping Centre, Grays in addition to x 5 exisiting stores.

My client is looking to recruit a mobile phone repair technician level 2 / level 3 with previous experience of both iOS / Android devices including tablets / phones as well as laptop repair to join their busy team.

As a mobile phone repair technician, you will be part of a business that follows a very much family feel ethos where you all work hard / play hard with lots of team bonding, progression and ultimately providing good customer service.

Mobile Phone Repair Technician Benefits:

  • 20 days holiday plus 8 days bank holidays
  • Regular team bonding
  • Opportunities for progression
  • Bonus scheme
  • Sick pay
  • Company pension
  • Employee discounts

Mobile Phone Repair Technician Responsibilities:

  • To consistently ensure that the efficiency and quality of each repair processed is to an extremely high standard.
  • Create a culture of exceptional customer service through an efficient and high quality repair service at all times.
  • Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service.
  • Ensure that all procedures and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.
  • Follow directions from the Store head technician as they lead the technical team throughout trading.
  • Serve customers.

Mobile Phone Repair Technician Essential Skills:

  • 3+ years experience repairing smartphones and tablets (iPhones, Samsungs, iPad, MacBooks). (Level 2)
  • Ideally 2+ years repairing computers.
  • Level 2 repair experience
  • Level 3 repair experience is desirable
  • Energetic and proactive with an excellent customer focus
  • Experience of working in a fast-paced environment

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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