Location: Horsham | Salary: £70000 - £75000 per annum + Benefits |
Sector: IT & Telecoms | Specialism: |
Type: Permanent | Contact: Simon Kiely |
Service Reliability Manager
Horsham, West Sussex
Service Reliability Manager needed for a leading based in Horsham, West Sussex, who are looking to employ an experienced Service Reliability Manager with an in-depth knowledge of change management, application & system monitoring, incident management, building an effective Application Support team, Bug management.
The successful Service Reliability Manager will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:
* Up to 25 day's holiday
* Pension Plan
* Life assurance
Some of the main duties of the Service Reliability Manager will include:
* The role is to provide leadership and line management to a variety of technical roles including Support Engineers
* Ownership and delivery of related processes within agreed Quality Standards will be a key responsibility.
* Change management: Build and Manage an effective Change Management process for all system and software changes and deployment
* Disaster Recovery: Ownership of the Disaster Recovery plans and capability to execute, including DR testing
* Incident management
* Application Support & Monitoring
* Own and manage the procurement, budget and spend of the team as well as all services
* Ensure the physical and logical security of the Application & SDLC Servers comply with all regulations and policies.
In order to be the successful Systems Engineer and have a chance to gain such an exciting opportunity you will ideally need to have the following:
* Incident Management
* Performance and Application Heath Monitoring
* Change management ITIL or others
This really is a fantastic opportunity for a Service Reliability Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
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