Software Installation Lead

Software Installation Lead

Description -

The Software Installation Lead will provide technical support for Treatment Planning, Oncology Informatics and QA Solutions software.

This is a critical interface role between the R&D teams, Test Facilities team and test system user teams, chiefly Verification and Validation, providing the opportunity to install, use and support first of type software on the Unity MR-LINAC.

Responsibilities -

• Maintain the test infrastructure, including application and supporting SQL servers in our hospital-representative facility to maximise system availability for development, testing and training use

• Proactively investigate and resolve technical issues that impede the installation.

• Work with the R&D teams throughout the company to understand the timescales and contents of forthcoming software releases and establish what will be required to implement pre-released software into the Test facility

• Schedule and perform the required changes (installations, upgrades, downgrades, removals) to systems and supporting databases to maximise system availability

• Rigorously verify that the systems are fully functional and ready for use after any intervention or significant software change through the completion of clinical workflows

• Troubleshoot issues during software deployment and provide detailed feedback to the development teams

• Manage the departmental assets supporting the test infrastructure, including Software Test Benches, Virtual PC hosts, ancillary PC systems (e.g. Offline Monaco workstations)

• Form good working relationships with my clients IT, software development teams and software automation teams to facilitate rapid and accurate deployment of software test hosts and related infrastructure

• Ensure infrastructure is actively monitored and easily and rapidly recoverable in case of a software or hardware failure

• Distribute knowledge by providing Training and support to users and team members to ensure there is a shared understanding of the test infrastructure

• Provide a service to the users to assist in overcoming any issues they have in the use of the Software Test Infrastructure

• Ensure changes to the tests systems are recorded and baseline configurations are maintained

Relevant Knowledge, skills and competencies -

• 2-3 years' experience with MOSAIQ Oncology Informatics and Monaco Treatment Planning software

• Strong proficiency with the following: all MS server/Workstation operating systems, MS SQL Server, Linux operating systems and Citrix Metaframe/XenApp, particularly within a domain environment

• Familiarity of VMware vSphere Hypervisor architecture and tools (vCenter, vCenter Converter™, vSphere Thin Provisioning, vSphere Update Manager™, vSphere Content Library)

• Knowledge of GUI test automation tools and methods to deliver autonomous software installation deployment.

• Familiarity of Microsoft Azure platform

• Excellent PC and networking technical skills

• Proven talent for troubleshooting problems within all aspects of IT environment

• Experience providing technical support on third-party equipment

• Ability to work independently and effectively interact with colleagues in other departments, business areas and regions

• Strong leadership skills, including the ability to initiate and drive positive change

• ISTQB Tester Foundation Level desired

• MSCE, CCNA and/or Citrix CCA certification desired

• Bachelor's degree in Computer Science or related field desired

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