Connecting...

Banner Default Image

Spanish Speaking IT Support / Service Desk - REMOTE WORKING

Location: England Salary: Up to £130 per day
Sector: IT & Telecoms Specialism:
Type: Contract Contact: Gautam Raval

Spanish Speaking IT Support / Service Desk - REMOTE WORKING 3 MONTH INITIAL CONTRACT

I am recruiting for a Spanish Speaking IT Support / Service Desk - REMOTE WORKING who can speak both fluent Spanish/ English for an initial 3-month contract.

This role is supporting my clients Spanish speaking customers across IT related issues.

THIS IS A REMOTE WORKING ROLE WITH OCCASIONAL TRAVEL TO THE BERKSHIRE AREA, ADHERING TO C19 SOCIAL DISTANCING

Some of the main duties of the Spanish Speaking IT Support / Service Desk will include:

  • Providing technical support, responding to incident and service requests from customers by telephone, email and monitoring system alerts.
  • Take ownership of technical issues and see Incidents through to successful resolution
  • Excellent troubleshooting and fault-finding skills
  • Good customer service skills
  • Good telephone manner, typing and grammar
  • Communicate with customers as required - keeping them informed of incident progress, notifying them of impending changes or agreed outages
  • Perform vendor and management escalation of customer issues in a timely and appropriate fashion
  • Good knowledge of supporting MS Office applications
  • Ability to work independently, flexibly and with initiative.

In order to be the successful Spanish Speaking IT Support / Service Desk and have a chance to gain such an exciting opportunity you will ideally need to have the following skills:

  • Fluent Spanish / English Speaking
  • Experience supporting MS Windows
  • Experience supporting MS Office
  • MS Windows Server - Active Directory
  • MS Exchange
  • Group Policy
  • Supporting MS Office 365
  • LAN / WAN
  • Backup Software
  • Anti-Virus/Firewalls

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

Similar Jobs

2nd Line Support Engineer

London £30000.00 - £35000.00 per annum + + Benefits
Apply

Application Support Engineer

Berkshire £60000 - £70000 per annum + + Benefits
Apply

Platform Support Engineer

Shrivenham Up to £30000.00 per annum + + Benefits
Apply

Application Support Engineer

Berkshire £400 - £500 per day
Apply

Software Asset Management Analyst

England £40000 - £45000 per annum + + Benefits, Remote Working
Apply