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Telesales Executive - Exeter

Location: Exeter Salary: £20000 - £21000 per annum + Commission
Sector: IT & Telecoms Type: Permanent
Contact: James Thomas Job Published: 24 days ago

Job Title: Telesales Executive

Location: Exeter

Salary: £21,000 Base Salary, OTE - £33,000

Are you ready to join an exciting journey in the world of telecommunications? We're a thriving company under Fern Trading Group, committed to becoming the UK's most trusted ISP. Our mission is clear: to disrupt the UK broadband market by prioritizing service and customer experience. We've already been recognized as the UK's best broadband provider for customer service twice!

The Role:
As a Telesales Executive based in Exeter, you'll play a crucial role in our journey. Each day, you'll:

  • Make outbound calls to potential and existing customers, introducing them to our products and services with a friendly and approachable attitude.
  • Answer any questions customers have about our products and offers.
  • Process customer orders, ensuring all their details are captured accurately and that they've selected a package that best suits their needs.
  • Collaborate closely with the wider sales team to develop the new customer pipeline and ensure our customers are seamlessly looked after.
  • Stay up to date with our evolving product offers by working closely with your manager, ensuring you have in-depth knowledge to provide the best support to customers.

Qualifications & Experience:

  • Essential outbound sales experience.
  • Previous experience in customer service, sales, or telesales operations.
  • A focus on delivering exceptional customer service.
  • Familiarity with customer management systems and Microsoft Office.
  • Strong communication skills and a genuine interest in talking to and listening to customers.
  • Attention to detail with the ability to handle and overcome objections from customers.
  • A commitment to personal development and the ability to receive and act on feedback.
  • Experience within the telecoms industry is desirable, but not essential.

We're offering a competitive salary package with an OTE of £33,000 and enticing staff incentives. If you're ready to be part of a company that's changing the game in telecommunications and customer service, we want to hear from you.

Join us on this exciting journey and be part of our dynamic team in Exeter. Apply today!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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