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Telesales Manager

Location: Exeter Salary: Up to £30000.00 per annum + Commission - OTE £42,000
Sector: IT & Telecoms Type: Permanent
Contact: Hannah Baker Job Published: 12 days ago

Job Title: Telesales Manager

Location: Exeter (Fully Onsite)

Salary: £30,000 - OTE £42,000

Key Skills: Management / Telesales / Sales / Team Management / Call Centre / Performance Management

Are you passionate about putting customers first? Our client is seeking a Telesales Manager for a leading Telesales team based in the heart of Exeter. This role is perfect for someone from a telesales or customer service background, ideally from within a call centre environment.

Telesales Manager Responsibilities

  • Oversee internal sales teams and achieve growth targets.
  • Monitor sales team performance by setting and reviewing weekly and monthly targets.
  • Collaborate with department managers to identify and execute tactical initiatives.
  • Coach and develop teams for professional growth and success.
  • Ensure sales orders comply with internal processes for smooth installation.
  • Work with Marketing to optimize sales delivery.
  • Develop a recruiting plan for salespeople to align with business needs.
  • Manage the commission and bonus plan for all teams.

You Should Apply If You:

  • Have a proven track record as a Sales/Customer Manager, preferably in telecoms, utilities, or energy sectors (other areas considered).
  • Can motivate and lead a team effectively.
  • Possess excellent communication skills.
  • Are hands-on and detail-oriented to maximize outputs.
  • Are highly digitally literate and experienced with modern digital sales and customer tools.
  • Are analytically minded and comfortable working with data to build plans.
  • Can lead multiple teams across various geographies.
  • Are proficient in electronic office skills (Excel, Word, PowerPoint) and have CRM knowledge.
  • Have a strong understanding of sales processes and methodology.

Telesales Manager Benefits:

  • Annual salary of £30,000 - OTE £42,000
  • 4x Life Assurance
  • Income Protection
  • Salary Sacrifice Pension
  • 30 days holiday plus statutory bank holidays
  • Enhanced Sick Leave
  • Enhanced Family Leave
  • Private Healthcare
  • Private Dental Care
  • Cycle to Work Scheme
  • Health Cash Plan
  • Shopping Discounts
  • Discounted Breakdown Cover

If you are looking for your next opportunity as a Telesales Manager; you're customer-obsessed and ready to make a difference, we'd love to hear from you.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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