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Fibre Project Coordinator

Location: Buckinghamshire Salary: 5% bonus
Sector: Technology Type: Permanent
Contact: Ruan Marx Job Published: 6 days ago

Fibre Project Coordinator Buckinghamshire, UK

Who we are:

We are a full-fibre broadband provider with £250m of investment. We are rolling out a 10Gbps FTTP networks and have a plan to cover a total of 250,000 premises bringing truly exceptional connectivity services to homes and businesses in the South of England. We want to improve lifestyles and enhance communities by instantly connecting people and businesses beyond today's broadband.

Who you are:

We are looking for forward thinking, enthusiastic individuals to join our team. You will be keen to learn, adaptable and excited to be part of our fast growing organisation.

What we offer:

  • 25 days paid holiday.
  • Pension
  • Private medical
  • Life insurance
  • Cycle to work scheme.
  • Health Screening
  • Long Term Incentive Plan

The Role:

Building the Swish Network is the focus of the business, and it is time to recruit a Project Coordinator to support with the next stage of growth anticipated at Swish Fibre. As a Project Coordinator you will work closely with the Project Managers and Head of Delivery to ensure all project administration is kept up-to-date at all times and any other ad-hoc tasks allocated are completed to a high standard and to a timely manner. In addition, you will be responsible and manage the full end-to-end fibre provisioning process for all our backhaul connectivity, working closely with our fibre carrier partners and providing clear, concise and regular updates to internal stakeholders. We are interested in individuals whom have a firm understanding of the standard fibre provisioning process and has substantial experience with working with tier 1 network and leased line providers.


  • Managing the full end-to-end fibre provisioning process for backhaul connectivity orders through collaboration with our fibre carrier partners ensuring orders are completion in line with standard lead times

  • Keeping internal and external facing project controls/trackers up to date with information provided from various projects teams
  • Effectively communicating with all project stakeholders, providing precise and accurate order progression updates
  • Arranging access appointments and requests through for both in-house and third-party engineering teams
  • Managing and raising escalations/DSOs on orders that would be at risk of elapsing target completion or impact SLAs
  • Supporting with process mapping across the program with an aim to standardize best practice and policy adherence
  • Raising risks and project slippages to the project team


  • The ability to problem-solve and multi-task in a fast-paced and challenging work environment
  • Have a well-rounded understanding of fibre networks (FTTP/FTTC/FTTH) and the telecoms industry
  • Excellent communication and organization skills with the ability to effectively communicate to/with virtual teams (cross-team/departmental)
  • Have care and take pride in details being correct and handle large data sets with diligence, understanding its importance and impact
  • The ability to build and maintain collaborative relationships with internal and external stakeholders
  • The ability to talk the 'same language' as civils and cabling contractors
  • CEMAR experience is advantageous
  • Proficient in working with Microsoft 365 products, Excel, PowerPoint and Project
  • Working closely with third party providers and obtaining the relevant information
  • Knowledge of how a projects team works and basic knowledge of a PMO
  • Full UK Driving License is essential

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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