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Field Service Engineer

Location: Devon Salary: £35000 - £40000 per annum + Other Benefits
Sector: Engineering Type: Permanent
Contact: Jordan Tozer Job Published: 27 days ago

Field Service Engineer

£35,000 - £40,000 (Basic Salary) + Lots of benefits

Key Responsibilities:

The responsibility of the FSE is to provide support to our customers, ensuring the stable operation of our hardware & software products. We currently require an FSE to join the Naval team providing support on our Fire Control Systems & Naval Electro-Optical Surveillance Systems.

  • Provide commissioning, service, repairs and after-sales support to products and systems both in house and on customer site
  • Fault-find and troubleshoot systems, often on-board ships, to establish fault and repair as required
  • Assist with associated technical documentation related to work carried out
  • Support the Sales team in demos and trials for customers as necessary
  • Provide technical support and advice to internal and external customers
  • Preparation of risk assessments and SSOW's for installation/commissioning activities

The Successful Applicant:

  • Previous experience within a similar position is essential, with hands-on electro-mechanical skills.
  • Exposure with the Navy or Military is required, knowledge of Naval Surveillance Systems advantageous.
  • Knowledge of ethernet protocols - RS242 / serial links etc with the ability to perform fault diagnosis.
  • Basic skills in mechanical, electrical and electronics.
  • Experience of writing comprehensive visit and fault reports
  • Must be willing to travel worldwide within short notice period, working extended hours when necessary
  • Strong Customer relation/interpersonal skills with the ability to communicate technically at all levels

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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