In-Service Support Engineer

Through Life Engineer

High Wycombe

Defence

Part Time, Flexible Hours

This role is being offered on a part-time (up to 25 hours per week, negotiable) and flexible basis. A range of working patterns can be accommodated, including late start/early finish (e.g. to accommodate school runs) or 3 full days per week. Home working options are also available, although an initial period in the office to become familiar with the equipment and establish a relationship with the team will be required.

This role would be ideally suited to engineers seeking to return to the field after a career break, or those seeking an ed work-life balance by reducing to part time.

Through Life Engineer needed for a leading Defence organisation based in High Wycombe who are looking to employ an experienced Through Life Engineer who will be a key member of the technical team, responsible for providing advice and expertise on the resolution of technical issues to their customers.

What the role entails:

Some of the main duties of the Through Life Engineer will include:

• Investigation of technical issues, including customer fault reports and technical queries, conducting root cause analysis and recommending design changes to resolve systematic faults.
• Monitoring in-service equipment spares and managing provisioning and supply support to our MOD customer.
• Working closely with the design team to develop solutions that are technically and commercially acceptable and supportable throughout the equipment design life.
• Supporting obsolescence monitoring and identifying replacement equipment where required.
• Writing technical reports and test procedures.
• Providing technical advice via e-mail and telephone contact with the end users.
• Remotely supporting on-platform investigations of faults.
• Seeking opportunities to improve the in-service delivery performance of our products.

What you need to be the successful Through Life Engineer:

In order to be the successful Through Life Engineer and have a chance to gain such an exciting opportunity you will ideally need to have the following:

• Experience of working with complex electronic systems including fault investigation and root cause analysis.
• Demonstrated the ability to develop systematic test procedures.
• Shown the ability to work under tight time constraints, in challenging contexts.
• Previously worked directly with end users and customers in an engineering support or design role.

This really is a fantastic opportunity for a Through Life Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

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