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Junior 2nd Line Support Engineer

Location: Croydon Salary: Negotiable
Sector: IT & Telecoms Type: Permanent
Contact: Anthony Drewe Job Published: 12 days ago

Junior 2nd Line Support Engineer
Croydon

Junior 2nd Line Support Engineer required for a large multi-national company based in Croydon, to join their growing team.

The experienced Junior 2nd Line Support Engineer will have an in-depth knowledge of Office 365 and Windows network. The successful candidate will be accurate, reliable and consistently provide a high level of customer service and desirably have a relevant degree - i.e Computer science.

This is an exciting role with a well-established organisation who can offer career progression, this role will include travel within the local area for client visits when required.

Some of the main duties of the Junior 2nd Line Support Engineer will include:

  • Answering enquires via email and telephone
  • Raise support tickets
  • 2nd point of IT issue escalations
  • Escalate to 3rd line if required

What experience you need to be successful Junior 2nd Line Support Engineer:

  • Windows Network
  • End user Support
  • Office 365 experience
  • Computer/hardware support
  • Sharepoint experience useful
  • PowerShell scripting experience useful

This really is a fantastic opportunity for a Junior 2nd Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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