Sales Support Admin

• Deliver a professional, proactive, and accurate quoting service for internal teams and customers.
• Maintain a strong customer‑first approach at all times.
• Update and manage service desk records including contracts, adds, moves, and changes.
• Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others.
• Own and maintain relevant CRM updates.
• Build knowledge of vendor compliance models, special pricing, and registration policies.
• Complete product registrations and manage vendor install‑base updates.
• Act as the first point of contact for incoming sales enquiries.
• Ensure service levels and KPI commitments are consistently met.

Sales Support Admin Essential Skills:

• Previous Sales Support Admin experience within an IT / Technology background
• Previous experience in an internal sales or customer‑facing role
• Excellent telephone manner.
• Attention to detail.
• Highly organised with strong administrative skills.
• Strong customer service ethos.
• Confident user of MS Excel and Word.

Sales Support Admin Benefits:

• Pension
• Medical insurance
• Financial planning support
• Death in service cover
• Healthcare cash plan
• Company sick pay
• Hybrid working
• Professional and personal development investment
• Professional memberships
• Health checks, wellbeing support
• Flu jabs, eyecare, and paid holiday