M365 Systems Collaboration Technician

Job Title: M365 Systems Collaboration Technician

Location: High Wycombe

Salary: £DOE - We are booking interviews next week! Please call or email for a slot

Key Skills: Global M365 tenant (synchronization, and identity management, Monitor Azure Resources, Endpoint/Intune Management.

Join Our Team as a M365 Systems Collaboration Technician and drive Systems Collaboration to New Heights!

Are you a meticulous a M365 Systems Collaboration Technician with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence.

About Us:

As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented a M365 Systems Collaboration Technician to contribute to our continued success.

The Role:

So, what will you be doing as a M365 Systems Collaboration Technician

Help and oversee the M365 environment and Microsoft Azure platform hosted in the UK for a global customer base. Deliver primary assistance for escalated issues from local support teams necessitating advanced expertise, ensuring support aligns with business as usual (BAU) requirements. Additionally, collaborate on projects and integrate responsibilities, closely coordinating with UM support partner(s).

• Provide comprehensive support for global M365 tenant including synchronization and identity management.
• Manage Microsoft Azure environment, ensuring seamless operation.
• Act as a Subject Matter Expert (SME) for Exchange 2010 to Exchange Online Administration.
• Diagnose and resolve end-user requests and issues reported through the global service desk.
• Troubleshoot and resolve software and hardware faults promptly.
• Channel advanced problems to the support partner through appropriate channels for efficient resolution.
• Conduct post-solution follow-ups to ensure user satisfaction.
• Aid the broader technologist team in monitoring and managing server systems effectively.
• Assist in VPN Management to ensure secure connectivity.
• Monitor Azure Resources and Log Analytics for optimal performance.
• Manage endpoints and Intune for efficient device management.
• Maintain inventory and oversee the deployment of licenses.
• Document new solutions by writing knowledge base articles.
• Provide support to the UM IT team on various projects as required.

My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next M365 Systems Collaboration Technician this is the opportunity for you!

So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next M365 Systems Collaboration Technician, hit that apply button now!

How to Apply:

Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe

***PLEASE NOTE***

BPSS Or Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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