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Technical Operations Manager

Location: Horsham, West Sussex Salary: £75000 - £85000 per annum
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Amar Jawaid

Location: Horsham
Job type: Permanent/Full time
Work Hours: Mon - Fri, 9:00 - 5:30
Salary: £75,000 - £85,000

Technical Operations Manager needed for a well established organisation based in Horsham who are looking to employ an experienced Technical Operations Manager.

The successful Technical Operations Manager will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

  • 22 days annual holidays + 1 day per year up to Max of 25
  • Pension - 4% employee 5% Employer
  • Private Medical Cover - AXA
  • 4x salary Life Cover
  • Critical Illness cover
  • Onsite Gym
  • Onsite canteen

Some of the main duties of the Technical Operations Manager will include:

  • Provide management of the application technical infrastructure, ensuring that agreed service levels are met and all relevant procedures are adhered to
  • Take responsibility for the design, procurement, build, installation, upgrading, operation, control, maintenance and effective use of Application & SLDC Servers and monitor their performance
  • Passionate about automation and Infrastructure as Code
  • Assure the physical and logical security of the Application & SLDC Servers comply with all regulations and policies
  • Point of escalation for all Incidents across all supported applications
  • Responsible for application related Incident Management marshalling all necessary resources across the business to resolve application incidents
  • Ensure that all cloud operations are secure, resilient and reliable
  • Lead on the improvement of service and component availability and capacity, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities
  • Line manage the DevOps team members conducting regular 1-2-1 meetings and helping each team member meet their career objectives
  • Champion collaborative working with the development and QA teams
  • Provide leadership in DevOps philosophy and emerging trends
  • Oversee DevOps tooling (Puppet, Terraform, Octopus Deploy, PowerShell etc) administration.
  • Responsible for the Disaster Recovery solution and its reliability
  • Understanding of the current state of infrastructure automation, continuous integration/deployment, SQL/NoSQL, security, networking, and cloud-based delivery models
  • Contribution to the development of the operations budget of all cloud and 3rd party services, reporting to senior management on budget variance and current spend analysis
  • Work with the Security Architect to automate security scanning in the build pipeline.

In order to be the successful Technical Operations Manager and have a chance to gain such an exciting opportunity you will ideally need to have the following:

  • Microsoft Azure Platform Expert in Lean and the DevOps principles / movement
  • DevOps tooling Puppet, PowerShell, Terraform, Bash
  • Octopus Deploy
  • Git source control
  • .NET Framework and ASP.NET web applications

Desirable Skills/Experience:

  • Financial Services industry experience
  • Experience of working within SAFe methodology
  • Containers/K8s
  • Blue/Green deployments and canary releases


This really is a fantastic opportunity for a IT Support Technician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

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