Technical Support Specialist T-SQL

Technical Support Specialist - T-SQL
Woking, Surrey
Hybrid Working From Home

Technical Support Specialist needed for our leading client based in Woking, Surrey, who are looking to employ an experienced Technical Support Specialist - with an in-depth knowledge of 2nd line technical support, trouble shooting & diagnosing system issues that arise from live applications using T-SQL with a knowledge of relational databases

The successful Technical Support Specialist will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:

* Salary: c£35,000 per annum
* 25 day's holiday
* Pension Plan
* Private Healthcare
* Training budget
* Hybrid working from home

Some of the main duties of the Technical Support Specialist will include:

* Providing 2nd line technical support to clients and the development team.
* Investigating, triaging and problem-solving technical and system issues that arise from live applications.
* Troubleshooting and diagnosing system issues using T-SQL and knowledge of relational databases.
* Acting as a point of escalation for the 1st line support team.
* Creating ad-hoc reports using T-SQL to fulfil client requests.
* Escalate issues quickly to third line support when appropriate to do so.
* Assisting 3rd line support with build and deployment of software releases.
* Assisting with the testing of software changes to ensure client needs are met.

In order to be the successful Technical Support Specialist and have a chance to gain such an exciting opportunity you will ideally need to have the following:

* Excellent troubleshooting and problem-solving skills.
* An analytical mind, capable of understanding complex data structures and bespoke business concepts.
* Experience of T-SQL including queries, stored procedures and functions.
* Comprehensive understanding and experience of software and databases.
* Excellent communication and customer facing skills.
* Understanding of basic Windows operating system and networking principles.
* Focused on customer service and quality.

This really is a fantastic opportunity for a Technical Support Specialist to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

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