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FM performance coordinator

Location: Merseyside Salary: Up to £30000.00 per annum
Sector: Construction Type: Permanent
Contact: Hannah Baker Job Published: 14 days ago

FM Performance Co-ordinator

Liverpool - Speke



FM Performance Co-ordinator needed for a well-known construction organisation based in Liverpool who are looking to employ an experienced and well-rounded FM Performance Co-ordinator that takes pride in their work with being able to undertake and manage a number of wide-ranging tasks at one time.


  • Salary: £30,000 per annum
  • 24 day's holiday
  • Variable annual bonus based 5-15%
  • Pension Plan
  • Career Progression

What the role entails:

Some of the main duties of the FM Performance Co-ordinator will include:

  • Overseeing the administration/delivery of information required for SLA/KPI's
  • Collate, analyse and finalise Paymech report in readiness for submission with monthly reporting pack.
  • Present and update Paymech data as part of monthly call with external stakeholders.
  • Jeopardy manage all reactive work order requests, acting as the interface between the central helpdesk, contract and site teams and service partners.
  • Liaise with sub-contractors to confirm attendance details for all works raised and ensure appropriate reports are received and work orders closed with accurate date/times.
  • Raise and issue POs for reactive sub-contractor attendance.
  • Work closely with central Helpdesk support team to ensure all reactive work orders are raised with concise detail and assigned to correct resource.

What experience you need to be the successful FM Performance Co-ordinator:

  • Able to undertake and manage a number of wide-ranging tasks at one time.
  • Prioritise tasks according to the needs and demands of the operation.
  • Good communicator with interpersonal skills and ability to build strong working relationships with internal and external stakeholders at all levels.
  • Able to extract, review and decipher large volumes of data to formulate accurate reports for review with internal management team and external stakeholders.
  • Excellent organisational skills with a strong, proactive work ethic.
  • Strong competence in use and delivery of Microsoft Office 365 packages - specifically Excel.
  • Able to work well under pressure and drive performance of contract.
  • Able to take a positive approach to problem solving.
  • Able to cope with and introduce change positively.
  • Previous experience within a Facilities Management role preferred.
  • Knowledge of a PFI environment would be advantageous though not essential.

This really is a fantastic opportunity for a FM Performance Co-ordinator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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