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IT Engineer

Location: Suffolk, England Salary: £32000 - £38000 per annum + + Benefits
Sector: IT & Telecoms Specialism:
Type: Permanent Contact: Gautam Raval

IT Engineer

My client based in Suffolk are recruiting for an IT Engineer who is techincally sound with VMWare / Citrix.

IT Engineer Benefits

  • Private medical cover
  • Pension matching scheme
  • Discount on selected retailers and gyms
  • Voluntary benefits such as; cycle to work, child care vouchers

IT Engineer Responsibilities

  • Assisting in providing support when request volumes are high.
  • Perform root cause analysis on recurring and major Incidents monitoring reoccurrence and providing permanent resolutions
  • Assist in software releases and rollouts according to change management best practises.
  • Maintain incidents and requests assigned within SLA.
  • Research solutions through internal and external knowledge base as needed.
  • Liaise with business, vendors and other IT personnel for incident resolution
  • Escalate incidents with accurate documentation to suitable technical expert or vendor, when required.
  • Record, track, and document the incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
  • Provide suggestions for continual improvement.
  • Analysis of recurring events to enable proactive prevention of incidents.
  • Analysis of performance and capacity trends to provide proactive prevention of incidents.

IT Engineer Skills & Experiences

  • Advanced VMware ESXi server
  • Advanced VMware Virtual Center
  • Advanced Windows File server
  • Advanced Windows Hyper-V
  • Intermediate Microsoft Azure
  • Intermediate HP Server Hardware

Some or all of the below:

  • Citrix XenApp
  • Active Directory Domain Services
  • Office 365 administration
  • SCCM administration
  • SolarWinds administration
  • Exchange Online administration
  • SQL administration
  • Synology
  • Networking including firewall and VPN
  • IT Security
  • DFS

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. A copy of our privacy policy can be found here: https://www.goldgroup.co.uk/about-us/privacy-policy. Gold Group is an equal opportunity & diversity employer. A copy of our equal opportunity & diversity policy can be found here: https://www.goldgroup.co.uk/about-us/equality-and-diversity-policy

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