| Location: Bristol | Salary: Negotiable |
| Sector: IT & Telecoms, Client Delivery, Defence, Engineering, Technology | Specialism: |
| Type: Contract | Contact: Jack Gardner |
IT Support Specialist
Location: Bristol
Assignment Duration: 3 Months (Potential to extend)
Job Description:
As the successful candidate, you will be responsible for providing IT technical support to a wide range of users and capabilities at all levels. Equally comfortable, confident and professional whether on the end of a phone or 'hands-on' at a desk, you will be the sort of individual that takes pride in providing a first-rate service and genuinely enjoys solving IT issues for colleagues at all levels of the business.
Responsibilities:
* Deploy and provide IT support to a variety of laptops/desktops and supporting peripherals.
* Liaise with 3rd line IT teams for additional support of servers, network equipment, voice and video hardware and mobile devices.
* Respond to IT incidents, perform incident resolution or, when needed, escalation to the appropriate group.
* Support software installations.
* Maintain security and policy compliance while performing technical tasks.
* Contribute to technical documentation, knowledge articles, procedures & process definitions.
* Support emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes.
* Contribute to IT projects as needed and as coordinated by the assigned project manager/IT Business partner.
The successful candidate must be eligible to undergo and obtain SC security clearance.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
