Microsoft 365 System Administrator

Microsoft 365 System Administrator

London and WFH

Brief

Microsoft 365 System Administrator needed for a globally recognised Defence organisation based in London who are looking to employ an experienced and well-rounded Microsoft 365 System Administrator that takes pride in their work with a degree in Information Technology or equivalent experience, prior proven experience in either Windows Desktop Operating Systems, Productivity Software (MS Office/M365), Active Directory User Account Administration or Client Networking and some prior experience in basic troubleshooting of typical end user system problems.

Benefits

• 25 days holiday + bank holidays
• 4x your annual salary in life assurance
• Flexible benefits package (car scheme, retail vouchers, gym discounts, employee share scheme, ability to buy or sell annual leave and more!)
• Pension Scheme
• Opportunity to work from home (remotely)

What the role entails:

Some of the main duties of the Microsoft 365 System Administrator will include:

• Troubleshoot and provide solutions to level I end user requests or problems submitted by phone, email or chat
• Triage and assign advanced problems or requests to the proper channels
• Perform post solution follow up to ensure end user satisfaction
• Write knowledgebase articles to document new solutions
• Level I responsibilities plus:
• Troubleshoot and provide solutions to level II software and hardware faults
• Write knowledgebase articles to document new solutions
• Ensure your knowledge is captured and shared amongst the team
• Undertake any other related duties as and when required

What experience you need to be the successful Microsoft 365 System Administrator:

• Degree in Information Technology or equivalent experience
• Prior proven experience in a similar role working with the following systems
• Windows Desktop Operating Systems
• Productivity Software (MS Office/M365)
• Active Directory User Account Administration
• Client Networking
• Be familiar with at least one of the following
• Apple Operating Systems
• MDM - Cellular Solutions
• Some prior experience in basic troubleshooting of typical end user system problems
• Be able to work well as part of a team but also unsupervised

This really is a fantastic opportunity for a Microsoft 365 System Administrator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Please note that eligibility for UK security clearance up to SC level is required for the Microsoft 365 System Administrator position.

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