Quality Assurance Lead

Quality Assurance Lead

Glasgow

Full time Permanent

Brief

You will be accountable to the Training and Assurance Manager for leading the Quality Assurance and Continuous Improvement function across the business, ensuring the application of industry best practices and developing new tools and processes to ensure quality and continuous improvement goals are met.

This role is the recognised point of contact in the business for all quality and continuous improvement matters.

Responsible for ensuring that the ISO 9001:2015 quality standard and other related standards are maintained across all activities.

Promote and develop the Comprehensive Assessment Program ensuring all assessment and monitoring activities are recorded and conducting subsequent trend analysis and facilitating any Root Cause Analysis Activity should it be required.

Develop and maintain Continuous Improvement Strategy in support of the Business Excellence Plan. Support leadership in delivering functional excellence plans and lead Structured Improvement Activities.

Encourage and inspire individuals at all levels in the organisation to embrace change and promote Continuous Improvement as a cornerstone of culture whilst providing coaching and mentoring to Greenbelts.

Responsible for the line management of the CI&QA team

What experience you need to be the successful Quality Assurance Lead:

• Proven experience of working with in a quality role in a highly regulated environment
• Experience in improvement activities.
• Experience as an Auditor

Desired skills, qualifications and experience:

• Green Belt or Black Belt Certified
• ISO Lead Auditor

Please note that eligibility for UK security clearance up to SC level is required for the Quality Assurance Lead position.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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