Location: Tonbridge | Salary: £25000 - £30000 per annum + + On call and Quarterly Bonus |
Sector: IT & Telecoms | Specialism: |
Type: Permanent | Contact: Simon Kiely |
Technical Support Analyst - 2nd and 3rd line support
Tonbridge, Kent - Temporarily working from home
Technical Support Analyst providing 2nd/3rd line support, is needed for a leading organisation based in Tonbridge, Kent who are looking to employ an Technical Support Analyst with a knowledge of 2nd & 3rd line technical support, installing and configuring computer hardware, Software, systems, network resources - Servers, Databases SQL, Storage
The successful Technical Support Analyst (2nd/3rd line) will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including:
* Salary: £25,000 - £30,000 per annum + on-call allowance £2,500 pa
* 25 day's holiday
* Quarterly Bonus
* Pension Plan
* Career Progression
* Flexible working
Some of the main duties of the Technical Support Analyst will include:
* Installing and configuring computer hardware, software, systems, networks, printers and scanners
* Configuration, installation and maintenance of host servers in a virtual environment
* Provision virtual servers and virtual desktops per specifications.
* Administration of a virtual IT infrastructure
* Investigating, diagnosing and solving computer software and hardware faults
In order to be the successful Technical Support Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following:
* Knowledge of the following services:
- DNS
- DHCP
- TCP/IP
- VLAN
- WINS
- Active Directory client services
* General understanding of networking/security technologies (ethernet, routers, switches, firewalls, VPN, etc.)
* MS SQL experience - Installation, configurations and maintenance
* Experience installing and maintaining all Windows OS Desktop and Server
* Ability to independently manage workloads and regularly report back on progress to management
This really is a fantastic opportunity for a Technical Support Analyst 2nd line/3rd line to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
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